Return Policy

Superior Boutique’s main goal is to provide superior customer service to our loyal customers. If for any reason you are not completely satisfied with your order, please give us an opportunity to try and make the situation better.

ALL REQUESTS FOR RETURNS MUST BE EMAILED TO: info@thesuperiorboutique.com

DAMAGED OR DEFECTIVE ITEMS:

Policy Applies To: Boutique Sales

  • Please check your items as soon as you receive your order for any defects or issues.
  • If a defect is found, all product defects must be reported to us via email within 3 days of receiving your order.
  • To report issues with your order, please contact us at info@thesuperiorboutique.com with your order number and images of the defect.
  • ALL ITEMS RETURNED WITHOUT A RETURN APPROVAL WILL BE RETURNED TO SENDER.

 RETURNS:

Policy Applies To: Boutique Sales

  • WE ONLY OFFER STORE CREDIT FOR RETURNS!
  • All returns must be received within 7 days of receiving your order.
  • If 7 days has passed since receipt of your purchase; unfortunately, we won’t be able to offer any store credit or exchanges.
  • To be eligible for a return, your item must be in the original, unwashed, unworn condition that you received it.
  • You will be responsible for paying your own shipping costs associated with returning your item. Shipping cost are nonrefundable.
  • We recommend that you ship your return to us using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item, and will not be responsible for any lost packages.
  • To start the return process, please contact us at info@thesuperiorboutique.com with your order number.
  • ALL ITEMS RETURNED WITHOUT A RETURN APPROVAL WILL BE RETURNED TO SENDER.

 

EXCHANGES:

Policy Applies To: Boutique Sales

  • Exchanges are only accepted for color or size changes. **Please Note: We carry limited quantities on mostly all our apparel; therefore, we can’t guarantee an exchange on your item.
  • All exchanges must be received within 7 days of receiving your order.
  • If 7 days has passed since your receipt of your purchase; unfortunately, we won’t be able to offer any store credit or exchanges.
  • To be eligible for an exchange, your item must be in the original, unwashed, unworn condition that you received it.
  • You will be responsible for paying your own shipping costs associated with returning your item. Shipping cost are nonrefundable.
  • We recommend that you ship your return/exchange to us using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item, and will not be responsible for any lost packages.
  • ALL ITEMS RETURNED WITHOUT A RETURN APPROVAL WILL BE RETURNED TO SENDER.
  • To request an item exchange, please contact us at info@thesuperiorboutique.com with your order number and exchange request.

CLEARANCE, MARKDOWNS, FINAL SALES:

Only regular priced items may be returned or exchanged! ABSOLUTELY NO RETURNS ON FINAL SALE ITEMS!

Please send your returns to:

Superior Boutique Returns
PO Box 536
Calera, Alabama 35040

 

 Updated 10/18/18